Terms of Service

Welcome to Beijing Longweitengda Property Management Co., Ltd. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

We provide comprehensive property management services including:

• Property Management
• Parking Services
• Building Cleaning Services
• Professional Cleaning & Disinfection Services
• Urban Greening Management
• Household Services
• Residential Water & Electrical Maintenance
• Non-Residential Real Estate Rental
• Real Estate Consulting
• Catering Management
• Labor Services
• Unit Logistics Management

These services are accessible through our website and mobile applications (available on Google Play and Apple App Store).

3. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. User Conduct

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or content
• Attempt to gain unauthorized access
• Harass, abuse, or harm other users
• Use the service for spam or unauthorized advertising
• Interfere with the proper operation of our services

5. Mobile Application Terms

5.1 License Grant

We grant you a limited, non-exclusive, revocable license to download and use our mobile applications for personal, non-commercial purposes, subject to these Terms.

5.2 App Store Requirements

If you download our app from Google Play or Apple App Store:

• Both Apple and Google are third-party beneficiaries of these Terms
• Your use is subject to the respective app store's terms of service
• We are responsible for providing support and updates
• Neither Apple nor Google is responsible for the app

5.3 Advertising in Mobile Apps

Our mobile applications include advertisements from third-party networks:

• Splash Ads: Displayed when the app launches
• Rewarded Video Ads: Optional videos for in-app rewards
• Interstitial Ads: Full-screen ads between content
• Banner Ads: Standard rectangular advertisements
• Native Ads: Contextual advertisements matching app design

You understand and agree that these advertisements may collect data as described in our Privacy Policy.

6. Intellectual Property

All content, designs, logos, and materials on our services are owned by Beijing Longweitengda Property Management Co., Ltd. or our licensors and are protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

7. Payment Terms

For paid services:

• All fees are clearly stated before purchase
• Payments are processed securely through third-party payment providers
• Refunds are subject to our refund policy
• You are responsible for any taxes applicable to your purchases

8. Service Availability

We strive to provide uninterrupted services, but we cannot guarantee 100% uptime. We reserve the right to modify, suspend, or discontinue services at any time with reasonable notice.

9. Limitation of Liability

To the maximum extent permitted by law, Beijing Longweitengda Property Management Co., Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Beijing Longweitengda Property Management Co., Ltd., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our services.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Third-Party Links and Services

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these third parties. Your interactions with third parties are governed by their respective terms.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the modified Terms.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the services will cease immediately.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of China.

16. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall first be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Beijing Longweitengda Property Management Co., Ltd. regarding your use of our services and supersede all prior agreements and understandings.

19. Contact Information

For questions about these Terms, please contact us: