Privacy Policy

Beijing Longweitengda Property Management Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Name, email address, phone number, and postal address
• Account credentials and profile information
• Payment information and billing details
• Property-related information you provide to us
• Communication preferences and feedback
• Device information and usage data

1.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device identifiers and technical information
• IP address and location data
• Browser type and version
• Operating system information
• Usage patterns and preferences
• Cookies and similar tracking technologies

1.3 Mobile App Information

Our mobile applications may collect:

• Device permissions (camera, location, notifications)
• App usage statistics and performance data
• Crash reports and diagnostic information
• Advertising identifiers (IDFA/GAID)

2. How We Use Your Information

We use the collected information for:

• Providing and improving our property management services
• Processing transactions and sending related information
• Customer support and communication
• Sending promotional communications (with your consent)
• Personalizing your experience
• Analyzing usage patterns to improve our services
• Detecting, preventing, and addressing technical issues
• Legal compliance and fraud prevention

3. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners
• Advertising and analytics partners (see Section 6)
• Legal authorities when required by law
• Business transferees in case of merger or acquisition
• With your explicit consent

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When information is no longer needed, we securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Advertising and Third-Party Services

6.1 Mobile App Advertising

Our mobile applications may display advertisements from third-party advertising networks. These networks may collect and use device identifiers, usage data, and other information to provide targeted advertising. We work with the following advertising partners:

6.2 Types of Ads We Display

• Splash Ads: Full-screen advertisements displayed when the app launches
• Rewarded Video Ads: Video advertisements users can watch in exchange for in-app rewards
• Interstitial Ads: Full-screen advertisements displayed between content or levels
• Banner Ads: Rectangular advertisements displayed at the top or bottom of the screen
• Native Ads: Advertisements designed to match the look and feel of the app

6.3 Controlling Personalized Advertising

You can opt out of personalized advertising by:

• Android: Settings > Google > Ads > Opt out of personalized advertising
• iOS: Settings > Privacy > Apple Advertising > Disable Personalized Ads
• Resetting your advertising identifier in device settings
• Using the "Opt out of interest-based ads" feature in our app settings

7. Your Rights Under GDPR (European Users)

If you are located in the European Economic Area, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability
• Object to processing
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: privacy@longweitengda.com

8. Your Rights Under CCPA (California Residents)

California residents have the right to:

• Know what personal information is collected
• Know if personal information is sold or disclosed, and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising your rights

We do not sell personal information for monetary consideration. We may share information with advertising partners as described above.

9. Children's Privacy (COPPA Compliance)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information can contact us at: privacy@longweitengda.com

10. App Store Compliance

10.1 Google Play Requirements

Our mobile applications comply with Google Play's Privacy Policy requirements, including:

• Clear disclosure of data collection and sharing practices
• Secure handling of sensitive data
• Compliance with Google's Families Policy for apps used by children
• Proper handling of advertising identifiers and usage

10.2 Apple App Store Requirements

Our iOS applications comply with Apple's App Store Review Guidelines, including:

• App Tracking Transparency (ATT) compliance
• Proper use of advertising identifiers (IDFA)
• Clear privacy nutrition labels in App Store listings
• Data minimization practices

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses and adequacy decisions.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your usage of our services. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

For any questions or concerns about this Privacy Policy, please contact us: